CONTACT US 1-877-816-2401

CALNET

State Of California DoT logo

Product Catalog:

Category 22

CloudHosted VoIP Services

TeamSOS' Cloud-Hosted VoIP service package integrates all modes of communication into a unified end user experience. With TeamSOS' experience, organizations can transform workflows by adopting the latest collaboration technology that best aligns to the organization's needs.

TeamSOS' package includes the following:

  • Site survey analysis to facilitate a successful Cloud services implementation. Analysis to include identifying requirements for bandwidth, routing, security, site wiring, and QoS configurations.
  • Implementation schedule
  • Testing and acceptance documentation
  • Emergency E911 Service compliant Kari's law and Ray Baum's act

Service Level Agreements (SLAs)

Category 22

Cloud-Hosted VoIp Services

Contracts and Amendments

Contracts and Amendment Documents By Category

Customer Escalation Process

View Customer Escalation Process

Customer/End-User Training

View Training Plan

FAQs

CALNET FAQs

Taxes, Fees, Surcharges, Surcredits

View Charges

Trouble Ticket Reporting Tool Login

Log on for trouble ticket and reporting

Customer Assistance

TeamSOS DNCS Support

Email: support@team-sos.com

Phone: 1-877-816-2401

Billing and Invoicing

https://app.dgportal.net/